Not too hot, not too cold... JUST RIGHT
The office called to inform me a technician was on the way. He arrived a few minutes before I even got to the residence to be serviced. He was professional, punctual and got right to work. Brian was efficient, polite and got the job done. He offered suggestions and asked if I had questions. The job sheet was handed to me for signature , he gave me a copy and was on his way! Good service!
Courteous, friendly and professional. They installed the system a couple of years ago and I have had them do the maintenance since. No complaints at all.
This was the first time we used Mr Furnace. CJ was the young man that came to do our maintenance. He was very polite and explained everything to me. He answered all my questions and was very truthful. Thank you Mr Furnace for having great employees.
I called Mr Furnace about a problem with my furnace thermostat. They responded quickly, professionally; and finished in a very timely manner. The technician was very knowledgeable and his work truck was stocked with all he needed to complete the job. I was very pleased.
The fellow inspecting my air conditioner was on time. He kept the place spotless and took all the time needed to thoroughly check out the system. He left me with good advice. He was personable and professional. As usual, it was a pleasure.
We want you to be 100% satisfied with your investment in our workmanship, products and materials.
If, within 2 years of the date of installation, you are not completely satisfied with the performance of your home comfort system, our service, or our people and we cannot make it Right for you, then we will gladly remove the system and return your original investment... with ‘No Loopholes’™ - guaranteed!
If your system breaks down during the first 2 years and leaves you without heating or cooling, we guarantee to repair your equipment within 24 hours of the time you call us or we will give you $1000 for you inconvenience.
Not too hot, not too cold… that’s our commitment to you.
We guarantee that the system we install in your home will heat and cool your home to it’s engineered specifications for a full five years.
We guarantee a temperature variance of no greater than 2 degrees Celsius at the thermostat.
If the system does not achieve the temperature you desire, we will make any modifications - up to an including - replacement of the system at no charge.
We believe our installation technicians to be the best in skill, customer service, and overall workmanship.
We promise that while our installers are in your home, they will respect your property, protect it from damage and leave their work area as neat as they found it. You can expect to be treated courteously, with all of your questions answered. Protective floor savers will be worn and drop cloths utilized to protect your floor from debris and damage.
If we should fail to meet these promises, you will receive our full 5 year System Check-Up Package.
Your choice is the ‘Right Choice’ ™.
If the compressor in your air-conditioner fails in the first 5 years after installation, we will replace your entire unit and provide you with another 5 year ‘Right Choice’ ™ Guarantee.
If the heat exchanger in your furnace fails within 10 years after purchase, we will replace your entire unit and provide you with another 10 years ‘Right Choice’ ™ Guarantee.
It’s that easy!
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